About Cowley Resident Management Organisation (CRMO)

Cowley was established in April 1996 with the aim of focusing on the development and on-going improvement of the estate and fostering a sense of community and well being amongst our residents.

Cowley RMO entered into a Management Agreement with the Council which forms a legally binding contract.  It sets out our responsibilities and those of the Council.

We receive a Management and Maintenance Allowance from the Council to enable us to provide the services delegated to us which is based upon what it would cost the Council to provide the same services.

Cowley RMO is registered with the Financial Conduct Authority as an Industrial and Provident society – registration number 28043R. 

All tenants and leaseholders, their partners and adult children over the age of 18 years who are legally resident are entitled to become members.  Our registered members each hold a share to the value of £1.

This entitles all members to participate in the decision making processes of the RMO. However the RMO delivers services to all of the residents of the Cowley Estate and the Cloisters Shletered Housing Scheme whether they are members or not.  Our current membership totals some 182 residents made up of 148 tenants and 34 leaseholders representing 560 households.

Cowley is managed by a Management Board currently consisting of some 11 board members and 1 co-optees. 

Members are elected at the Annual General Meeting and some can be co-opted through the year to fill vacancies and needs of the organisation.  At the first board meeting following the AGM, the board elects its officers: chair, secretary, treasurer and their deputies'.

Our structure allows for a number of sub-committees, responsible for and accountable to the Management Board for certain aspects of the Tenant Management Organisation’s (TMOs) work.  These currently include the Finance, Employment, Major Works and Social Sub Committee.

The estate consists of 560 mix tenure properties including the Sheltered Hosuing Scheme.

The services we provide include:

  • Rent and Repairs Management
  • Estate Cleaning and Ground Maintenance
  • Property and Tenancy Management
  • Allocations Management
  • Nuisance Management
  • Grounds Maintenance
  • Gas Servicing and Maintenance
  •  Community Engagement

Becoming A Shareholder

All residents of the estate have an opportunity to be involved in the decision making regarding what happens on the estate by becoming a stakeholder/shareholder. To become a stakeholder/shareholder you will need to pay £1.00 in to the organisation, you can also become a board member.

Details on getting involved are available in our estate ‘compact’. Please contact the estate office for further details.

The organisation was awarded TMO of the year in 2001 and received ‘Investors in People’ status in 2005 and again in 2009.